What is IVR (Interactive Voice Response)?
Resource type
Web Page
Author/contributor
- Twilio Docs (Author)
Title
What is IVR (Interactive Voice Response)?
Abstract
Interactive Voice Response (IVR) is an automated telephony system for callers using voice and touch-tones (DTMF). Also known as a phone tree.
Accessed
30/07/2020, 09:46
Extra
Library Catalog: www.twilio.com
Citation
Twilio Docs. (n.d.). What is IVR (Interactive Voice Response)? Retrieved July 30, 2020, from https://www.twilio.com/docs/glossary/what-is-ivr?utm_source=docs&utm_medium=social&utm_campaign=guides_tags
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