The new dynamics of strategy: Sense-making in a complex and complicated world

Resource type
Journal Article
Authors/contributors
Title
The new dynamics of strategy: Sense-making in a complex and complicated world
Abstract
In this paper, we challenge the universality of three basic assumptions prevalent in organizational decision support and strategy: assumptions of order, of rational choice, and of intent. We describe the Cynefin framework, a sense-making device we have developed to help people make sense of the complexities made visible by the relaxation of these assumptions. The Cynefin framework is derived from several years of action research into the use of narrative and complexity theory in organizational knowledge exchange, decision-making, strategy, and policy-making. The framework is explained, its conceptual underpinnings are outlined, and its use in group sense-making and discourse is described. Finally, the consequences of relaxing the three basic assumptions, using the Cynefin framework as a mechanism, are considered.
Publication
Engineering Management Review, IEEE
Volume
31
Pages
110-110
Date
February 1, 2003
Journal Abbr
Engineering Management Review, IEEE
Short Title
The new dynamics of strategy
Library Catalogue
ResearchGate
Citation
Kurtz, C. F., & Snowden, D. (2003). The new dynamics of strategy: Sense-making in a complex and complicated world. Engineering Management Review, IEEE, 31, 110–110. https://doi.org/10.1109/EMR.2003.24944